I honestly don’t know what I’d do without Mel.  She has been my Operations Lead since 2019, and she is quite literally the wheels that keep this business running. While I’m the visionary and face of the brand, Mel is the calm, capable force making sure everything actually works.

She manages my entire Kajabi site, builds and maintains all our landing pages, handles email marketing, customer service, graphic design, creates beautiful workbooks and social media graphics, supports our launches, and somehow still keeps everything moving behind the scenes without drama or overwhelm.

Mel doesn’t just “do tasks.” She thinks strategically. She anticipates problems before they happen. She understands how launches work, how customers move through funnels, and how to turn ideas into polished, profitable assets.

What I love most is that I completely trust her. I can hand something over and know it will be handled with care, intelligence, and attention to detail. That kind of trust is rare.

If you’re looking for someone who can bring order to your business, execute at a high level, and be the steady engine behind your growth, Mel is it.

She’s not just support — she’s a powerhouse.

DENISE DUFFIELD-THOMAS

Since she stepped into my world, my business has transformed. Mel isn’t just a Virtual Assistant—she’s my wing woman, strategic partner, and the chief wrangler of all things Kajabi. (Seriously, I haven’t touched it too much since she arrived, and yet, everything runs like magic.)

She has this uncanny ability to take the tangled mess of ideas in my head and turn them into structured, streamlined systems. She’s created the space I didn’t even realise I needed—space to stay in my zone of genius, get strategic, and scale with clarity.

But what makes her truly irreplaceable? She has my back. No matter what I throw at her (and let’s be honest, it’s a lot), she dives in with enthusiasm, problem-solves like a boss, and executes flawlessly.

If you’re looking for someone who will not only support your business but elevate it—Mel is the one. She doesn’t just assist; she organises, and amplifies. And if you’re lucky enough to have her on your team, trust me—you’ll wonder how you ever managed without her.

Mel, you are an absolute powerhouse. I’m so grateful for you.

ALICE TAUGS

Mel is an absolute delight to work with—nothing is ever an issue, and she’s always incredibly prompt and responsive. Her attention to detail is outstanding, and she consistently delivers high-quality work.

Mel has been an integral part of my online coaching business, expertly managing my Kajabi and ClickUp systems, designing beautiful landing pages and emails, and assisting with a recent website refresh.

Her web design skills are top-notch, ensuring everything not only looks great but also functions seamlessly. Knowing I have her support allows me to focus on what I do best.

If you're looking for a reliable, skilled, and proactive virtual business support expert, Mel is the one to call.

JODIE MINTO