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What plugins do I need for my WordPress website?

What plugins do I need for my WordPress website?

The WordPress plugin library can be a pretty overwhelming place to be if you don’t know what you’re looking for – there are thousands upon thousands of plugins (and not all of them are good quality or property supported and updated). I have a handful of plugins that I...

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A Virtual Assistant’s Life is Never Dull!

One of the most common responses I get when I tell people that I am a Virtual Assistant is, “What, so you just like do typing and stuff?” Erm, no actually I don’t! In order to demolish the notion that VAs ‘just do typing and stuff’ below is an excerpt from my diary of...

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Six Steps to a Knockout Customer Survey

Asking your clients for feedback about the services that you provide enables you to find out how you are perceived by your clients and allows you to improve your offerings. It is also a fantastic way to show your clients that you value their opinion – especially if...

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The Portable Virtual Office

I love working virtually and with the many and varied forms of technology and applications that we have at our fingertips these days it is just so easy to make it happen. The degree of flexibility that those operating virtual businesses are afforded is quite simply...

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What’s your customer service style?

Do you value your customers and treat them with respect, or take them for granted and treat them with contempt? I recently decided to join a gym and as I toddled off for my very first session I was more than a little nervous about the whole experience. As this was my...

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How to set up an autosignature in Gmail

An essential part of maintaining a professional appearance in your business communications is your email signature. A good looking email signature (and I don’t mean just a one-liner with your name!) will give your contacts confidence that they are dealing with a...

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Five (more) ways to increase productivity

In my business I regularly come across many fantastic systems designed to make our lives easier and more productive.  This is the second of a series of blog posts wherein I share tips on ways that you can improve your productivity: Use a ‘To Do’ list. I always find it...

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Top 4 Tips for Effective Delegation

When you’ve put so much hard work into growing your business from scratch it can be very difficult to bring other people into the fold, however delegating is an essential task for a successful business owner. It is very important that you are able to trust your staff...

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Where is the best place to buy WordPress themes?

I’m often asked where to source good quality WordPress themes – hit up Google and you’ll come up with HUNDREDS of results for various marketplaces and designers; some great and some not-so-great! I use themes from a wide variety of sources, but the ones that I keep...

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About Melissa

I work with fellow rockstar women-in-business, providing support to overhaul their web presence and grow their businesses beyond their wildest dreams!

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