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The Portable Virtual Office

I love working virtually and with the many and varied forms of technology and applications that we have at our fingertips these days it is just so easy to make it happen. The degree of flexibility that those operating virtual businesses are afforded is quite simply...

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What plugins do I need for my WordPress website?

The Wordpress plugin library can be a pretty overwhelming place to be if you don't know what you're looking for - there are thousands upon thousands of plugins (and not all of them are good quality or property supported and updated). I have a handful of plugins that I...

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Where is the best place to buy WordPress themes?

I'm often asked where to source good quality Wordpress themes - hit up Google and you'll come up with HUNDREDS of results for various marketplaces and designers; some great and some not-so-great! I use themes from a wide variety of sources, but the ones that I keep...

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The top 8 places to find cost-free and royalty-free stock images

One of the most important elements of your social media content is high-quality images – it’s all about standing out from the crowd and catching people’s eyes with your imagery. For that reason, I am constantly on the hunt for great royalty-free stock images. I’ve...

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8 ways to use Facebook Live to engage with your tribe

Facebook Live is so hot right now. It’s a great way to engage and interact with your audience in real time and add a little personality to your page (but please, don’t do a Ricky Gervais – nobody wants to see you in the bath!!) To start a new Live chat, click on the...

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How to knock the socks off your new clients!

The process of signing a new client, onboarding and welcoming them to your business has been a big topic of conversation in some Facebook groups that I belong to lately, and this is something that I have been working on myself over the past few weeks in terms of our...

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How to set up an autosignature in Gmail

An essential part of maintaining a professional appearance in your business communications is your email signature. A good looking email signature (and I don’t mean just a one-liner with your name!) will give your contacts confidence that they are dealing with a...

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How to share a Google Calendar

Do you have a Google Calendar and would like to be able to share it with your assistant so that they can manage your appointments on your behalf? It’s easy!   Here’s how to share a Google Calendar: Navigate to https://calendar.google.com and log in to your...

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How to use WeTransfer to email large files

The dilemma: You have a huge file that you need to email to somebody but it’s way too large to send through your usual email system. The fix: Use an We Transfer, which is an online file transfer service to send the file to your recipient’s email inbox. It’s so simple,...

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How to check if your website is responsive

With the sheer number of users that are now accessing web content via mobile devices it is incredibly important that your website is “responsive” (i.e. is able to adapt to the screen size of whatever device is being used to access it). In order to check how your...

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How to schedule Facebook posts

A great routine to get yourself into with your Facebook page is writing and scheduling your posts in advance. This means that even if you get really busy during the week and don’t have the time to check in with your page, your posts are still popping up and it appears...

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How to add collaborators to Pinterest

Do you have a Pinterest board that you would like allow friends, workmates or colleagues to pin images to?  It’s easy – add them as a collaborator!  Here’s how: Log into your Pinterest account and navigate to your boards Click ‘Edit’ on the board you wish to add a...

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Top 4 Tips for Effective Delegation

When you’ve put so much hard work into growing your business from scratch it can be very difficult to bring other people into the fold, however delegating is an essential task for a successful business owner. It is very important that you are able to trust your staff...

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Switching Off

Whilst I love working from home and wouldn’t change it for the world, one of the traps is it’s really hard to switch off when your work and home life are so intertwined. I used to be particularly terrible at this and have been known to check my emails at 1am on the...

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Six Steps to a Knockout Customer Survey

Asking your clients for feedback about the services that you provide enables you to find out how you are perceived by your clients and allows you to improve your offerings. It is also a fantastic way to show your clients that you value their opinion – especially if...

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What’s your customer service style?

Do you value your customers and treat them with respect, or take them for granted and treat them with contempt? I recently decided to join a gym and as I toddled off for my very first session I was more than a little nervous about the whole experience. As this was my...

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Get Your Head In the Cloud

You hear it referred to everywhere, “Cloud Computing” – but what on earth are they talking about? Basically, it’s internet based computing which means that you have no software to install, infrastructure to maintain and you can have access to your documents, files,...

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Is Your Workstation Making You Sick?

We all put a lot of thought into running our business, satisfying our clients, and getting through huge workloads each day. But how many of us actually stop and take a good hard look at our workstation and make sure that it’s set up in a safe and efficient manner? My...

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Five (more) ways to increase productivity

In my business I regularly come across many fantastic systems designed to make our lives easier and more productive.  This is the second of a series of blog posts wherein I share tips on ways that you can improve your productivity: Use a ‘To Do’ list. I always find it...

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Five ways to increase productivity

In my business I regularly come across many fantastic systems designed to make our lives easier and more productive.  This is the first of a series of blog posts wherein I share tips on ways that you can improve productivity: Use a time tracking service to see where...

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How to Avoid Invoice Shock

We’ve all had it happen to us; you receive your monthly invoices in the mail and you're shocked and dismayed that your bill is so high.  You think to yourself, “What happened? How could I have possibly used that much?” Well, there a couple of ways to combat this...

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Increasing the Productivity of Your Home Office

I have recently moved into a new, bigger house and for the first time have had the opportunity to set up a seperate, dedicated home office.  This was a big change for me, having always worked from a corner of the lounge room and I wanted to start off on the right foot...

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7 (more) tasks you can outsource to a virtual assistant TODAY

Are you considering your options when it comes to the administration/secretarial component of your business? This is the second part of my series explaining the various ways in which a Virtual Assistant can support your business. Personnel Management Need to hire a...

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Is Your Business Card Sending the Right Message?

I was recently asked by a client to enter a bundle of business cards that they’d received at a conference into their online customer relations management (CRM) system. There were over 300 cards and I found it amazing how different they all were; the feel, colour,...

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7 tasks you can outsource to a virtual assistant TODAY

The list of tasks that you could possibly outsource to your Virtual Assistant is only limited by your imagination, however here are a few that you may not have thought of…… 1. Transcription If you have a digital audio recording, your VA can transcribe it; it’s that...

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Reducing the environmental impact of your office

So we’ve all heard about the impact of climate change, had to become more water conscious and had household recycling drummed into us – and that’s great, in today’s world it is a must for everyone to do their part to save our environment.  But why stop there? Have you...

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Five Tips for Organising Your Inbox

Do you want to cry every time you open your email program and see the volume of emails that have piled up?  Are you dreading what your email is going to look like when you return from holidays? Here are five simple tips to help you organise that inbox! 1.  Make use of...

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Top 8 Time Management Tips

If time flies when you’re having fun, it hits the afterburners when you don’t think you have enough – Jef Mallett We all come from different industries, with different procedures and have different working styles.  One thing that we should all have in common, however,...

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A Virtual Assistant’s Life is Never Dull!

One of the most common responses I get when I tell people that I am a Virtual Assistant is, “What, so you just like do typing and stuff?” Erm, no actually I don’t! In order to demolish the notion that VAs ‘just do typing and stuff’ below is an excerpt from my diary of...

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